News Releases

Kansas City, MO - Evergy wants to remind customers that September is National Preparedness Month, and a good time of year to make sure you, your family, and your home are prepared for the change in seasons and severe weather. 

Customers are encouraged to: 

• Know how to report a power outage. Report an outage online, by phone at 888-LIGHT-KC (888-544-4852) in Missouri and the Kansas City metro area or at 800-LIGHT-KS (800-544-4857) in Kansas, or via the Evergy app. Use the QR code below, or the app store on your device, to download the app to report and track outages. 
• Sign up for Evergy outage alerts. Customers can sign up to receive email or text alerts when there is a power outage at their address, and when their power is restored. Log in to update preferences. 
• Charge your phone. Keep your phone and other necessary electronics charged ahead of time. 
• Make a kit. Store first-aid supplies, flashlights, batteries, water, and non-perishable food. 
• Have a communications plan. Know how you will contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find. 
• Learn more about Evergy’s Medical Customer Program. Homebound customers who rely on qualifying electrically operated life-support equipment can apply and receive enhanced, proactive communications regarding power outages. 

For more tools and information on preparing for severe weather, go to Evergy.com. 

About Evergy, Inc. 
Evergy, Inc. (NASDAQ: EVRG), serves 1.7 million customers in Kansas and Missouri. Evergy’s mission is to empower a better future. Our focus remains on producing, transmitting and delivering reliable, affordable, and sustainable energy for the benefit of our stakeholders. Today, about half of Evergy’s power comes from carbon-free sources, creating more reliable energy with less impact to the environment. We value innovation and adaptability to give our customers better ways to manage their energy use, to create a safe, diverse and inclusive workplace for our employees, and to add value for our investors. Headquartered in Kansas City, our employees are active members of the communities we serve. 

Media Contact:     
Courtney Lewis  
Senior Communications Manager - Media     
Phone: 816-878-9650
courtney.lewis@evergy.com    
Media Line: 888-613-0003