News Releases
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Jul 24, 2025Call centers see uptick in reports of attempted scamsKansas City, Mo. - July 24, 2025 – Evergy is warning customers to be vigilant after an increase in attempted scams this summer. Scammers are becoming more deceptive thanks to technology, using...
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Nov 20, 2024
Kansas City, MO – November 20, 2024 – Evergy is proud to join United Utilities Against Scams to recognize today as Utility Scam Awareness Day, Wednesday, November 20. Scammers are becoming...
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Sep 4, 2024
Scammers Pose as Evergy Employees to Defraud Customers Kansas City, Mo. – September 4 ,2024 – Scammers have increased their tactics to defraud customers, and Evergy is warning customers to be...
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Nov 15, 2023
Kansas City, MO – Nov. 15, 2023 – Evergy is proud to join United Utilities Against Scams to recognize today as Utility Scam Awareness Day, Wednesday, November 15, 2023. The Federal Trade...
Aug 30, 2023KANSAS CITY, Mo. – Evergy is warning customers about recent scams targeting customers both in-person and by phone. In one incident, a scammer entered a small business in July dressed in Evergy...
Aug 14, 2023Scammers are targeting customers who use a search engine to find how to contact Evergy. Customers who use search terms such as “pay Evergy,” “Evergy bill,” “Evergy electric” or similar search terms are then shown ads with several fake websites and phone numbers to call
Apr 12, 2023Imposters utilizing sponsored search to defraud customersKANSAS CITY, Mo. – April 12, 2023 – Scammers have increased calls, texts, emails and in-person tactics to defraud customers. A new tactic has been reported by some Evergy customers. Scammers...
Jan 19, 2023Imposters asking for money through phone appKANSAS CITY, Mo., – Jan 19, 2022 – Scammers are trying a new tactic according to reports from some Evergy customers. Callers, fraudulently claiming to be Evergy representatives, are telling...
Dec 8, 2022KANSAS CITY, Mo. – December 8, 2022 – Scammers have increased calls, texts, emails and in-person tactics to defraud customers. Evergy launched an enhanced online collection scam reporting form...
- Nov 16, 2022
KANSAS CITY, Mo. – Nov. 16, 2022 – Evergy will join more than 100 utility companies throughout North America to recognize the seventh annual Utility Scam Awareness Day, which is part of...
Apr 27, 2022Imposters asking for credit card informationKANSAS CITY, Mo., – Apr 27, 2022 – Scammers are trying a new tactic according to reports from some Evergy customers. Callers, fraudulently claiming to be Evergy representatives, are telling...
Feb 2, 2022Imposters offering to provide free advice and technologyKANSAS CITY, Mo. – Feb. 2, 2022 – Evergy has received customer reports of individuals placing phone calls to customers and calling themselves “Clean Energy” or “Clean Energy Utility.”...
- Nov 17, 2021
KANSAS CITY, Mo. – Nov. 17, 2021 – Evergy will join more than 100 utility companies throughout North America to recognize the sixth annual Utility Scam Awareness Day. Utilities United Against...
May 12, 2021Imposters asking for immediate paymentKANSAS CITY, Mo., – May 12, 2021 – Evergy has received reports of individuals placing phone calls to customers and claiming to be Evergy representatives. The individuals are asking customers...
